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Privacy Policy

Table of Contents

Data Security Measures

Exness implements robust security measures to protect client data from unauthorized access, alteration, disclosure, or destruction. Our infrastructure utilizes advanced encryption technologies, including SSL/TLS protocols for data transmission. We employ firewalls, intrusion detection systems, and regular security audits to maintain the integrity of our systems. Access to client data is strictly controlled and monitored, with employees receiving regular training on data protection and privacy best practices.

Incident Response and Data Breach Notification

In the unlikely event of a data breach, Exness has a comprehensive incident response plan:

  1. Immediate assessment of the breach scope and impact
  2. Prompt containment and mitigation measures
  3. Notification to affected clients within 72 hours
  4. Cooperation with relevant authorities
  5. Post-incident analysis and security enhancement

This plan ensures swift action and transparency in addressing any potential security incidents.

Data Retention and Deletion

Exness retains client data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. We have established clear retention periods for different types of data, ensuring that information is not kept longer than needed. Upon account closure or upon request, we initiate a data deletion process that securely removes personal information from our systems, subject to legal and regulatory retention requirements.

Client Rights Regarding Personal Data

Exness respects and upholds clients’ rights concerning their personal data:

  1. Right to access personal data held by Exness
  2. Right to rectify inaccurate or incomplete information
  3. Right to erasure (or “right to be forgotten”)
  4. Right to restrict processing of personal data
  5. Right to data portability

Clients can exercise these rights by contacting our dedicated data protection team.

Third-Party Data Sharing and International Transfers

Exness may share client data with third parties only when necessary for providing our services or as required by law. This includes sharing information with regulatory bodies, payment processors, and service providers. When transferring data internationally, we ensure that appropriate safeguards are in place to protect the information, complying with cross-border data transfer regulations. We conduct regular audits of our third-party partners to ensure they maintain the same high standards of data protection as Exness.
Third-Party Category Purpose of Sharing Data Protection Measures
Regulatory Bodies Compliance reporting Encrypted data transfer
Payment Processors Transaction facilitation PCI-DSS compliance
Cloud Service Providers Data storage and processing ISO 27001 certification
Analytics Partners Service improvement Data anonymization
Identity Verification Services KYC procedures End-to-end encryption

Contractual Obligations with Third Parties

When sharing data with third parties, Exness ensures:

  1. Clear contractual agreements on data usage
  2. Strict confidentiality clauses
  3. Regular compliance audits
  4. Data minimization principles
  5. Prompt data deletion upon contract termination

These measures safeguard client data even when it’s processed by our partners.

Types of Cookies Used by Exness

Exness employs various types of cookies:

  1. Essential cookies for website functionality
  2. Performance cookies for analytics and improvement
  3. Functionality cookies for user preferences
  4. Targeting/advertising cookies for personalized content
  5. Third-party cookies for external services integration

Users can manage their cookie preferences through our cookie consent tool.

Cookie Policy and Tracking Technologies

Exness uses cookies and similar tracking technologies to enhance user experience on our websites and platforms. These technologies help us remember user preferences, analyze website traffic, and personalize content. Our cookie policy provides detailed information about the types of cookies we use, their purposes, and how users can control their cookie settings. We respect user preferences and offer options to manage cookie settings, ensuring transparency and control over data collection through these technologies.

Privacy Policy Updates and Notifications

Exness regularly reviews and updates our privacy policy to reflect changes in our practices, services, and regulatory requirements. We notify clients of significant changes to our privacy policy through email communications and website announcements. The latest version of our privacy policy is always available on our website, and we encourage clients to review it periodically. By continuing to use our services after policy updates, clients acknowledge and agree to the revised terms.

Complaint Handling Process

If clients have concerns about their privacy or data handling:

  1. Submit a formal complaint to the DPO
  2. Receive acknowledgment within 24 hours
  3. Investigation conducted by the privacy team
  4. Resolution provided within 30 days
  5. Option to escalate to supervisory authorities if unsatisfied

This process ensures that all privacy concerns are addressed thoroughly and promptly.

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